ABOUT US

LEARN MORE ABOUT ROB

Hi, I’m Rob, the Director at Rob’s Auto Elec’s. Our workshop is located in Brunswick with a professional team offering car services and repairs, providing expertise and quality workmanship to Brunswick locals and those in our nearby surrounding areas. You can contact us for all your Car Servicing, Mechanical and Electrical repairs. Whatever problems you are having with your vehicle, we can help or point you in the right direction. Our Brunswick workshop is proud to be a member of the Bosch Car Service network providing care plus quality service. Drop into the workshop at 24-26 Edward Street, Brunswick, between 8 am and 5 pm on weekdays or give me a call on 03 9077 3499.

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OUR SERVICE LOCATIONS

Brunswick
Carlton
Clifton Hill
Coburg
Melbourne
Northcote
Parkville
Princes Hill

All Locations

LIST MAP

Brunswick VIC, Brunswick West, Australia
Carlton VIC, Carlton, Australia
Clifton Hill VIC, Clifton Hill, Australia
Coburg VIC, Coburg, Australia
Melbourne 3000, Melbourne, VIC, Australia
Northcote VIC, Northcote, Australia
Parkville VIC, Parkville, Australia
Princes Hill VIC, Princes Hill, Australia

Call Us

Go to location page See all locations

OUR COVID-19 POLICY

Our Service Centre is open 8.00 am to 5.00 pm Monday to Friday for vehicle servicing, repairs, and maintenance.

Protecting the health and safety of all our essential team members and customers, we actively monitor and act on any new advice from the Australian Government and Health Departments. To help minimise the spread of COVID-19 and maintain a safe environment for all, the following COVID safety measures are in place at Rob’s Auto Elec’s:

Strict hygiene measures for all team members, including regular washing and sanitising of hands and wearing of masks.
Avoiding skin-to-skin contact
Maintaining social distancing.
Regular disinfection of common car and office touch points.
Hand sanitiser is readily available.
Workshop attendance register for all visitors.

We ensure mandatory compliance with the Australian Government’s self-isolation guidelines for any staff who displays symptoms of COVID-19 or who has been in contact with someone who has tested positive.

Rob’s Auto Elec’s, a proud member of the Bosch Car Service network, has Covid Safe Plan in place.

Please refer to our blog for ongoing updates

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Our Privacy Policy

Welcome to our Privacy Policy

Rob’s Auto Elec’s is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information, and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes: names, addresses, email addresses, landline, and mobile numbers.
This Personal Information is obtained in many ways, including correspondence, by telephone and text messaging, by email, via our website www.robsautoelecs.com.au, and from third parties. We do not
guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.

Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose directly related to the primary purpose
- With your consent, or where required or authorised by law.
Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in several circumstances, including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification, or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to
certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Rob’s Auto Elec’s will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

To protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates

This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at:
Rob’s Auto Elec’s
24 – 26 Edward Street, Brunswick, VIC 3056
03 9077 3499 or online